This page contains the assets and guides to help you install your email signatures within Microsoft Outlook (all versions).
There are two key steps, first is to get the new HTML file and the second is add it into Outlook.
Please use the buttons below to jump down to the desired information.
Download the correct file below to your desktop, by right clicking on the relevant signature download button then selecting “Save as…” or “Save link as..” (depends on which browser you are using). When the dialog opens, please select your desktop and click “Save”.
* If you’re looking for the AdSmart Signature files, please click here.
Please select the outlook version you are using below for the relevant installation instructions.
Opening your signature folder
Follow these quick steps to access your signature folder.
Click on the picture below to see steps #3 and #4. (Fig. 1)
Note: Don’t worry that your signatures folder will suddenly be populated with additional files (.RTF & .TXT files) and a folder, (of the same name) these are generated automatically by Outlook. They are associated assets and alternate email formats for non HTML emails.
Follow these steps below, if you are using an older version of Microsoft Windows (XP or Vista) then there may be a few minor differences, but the principals remain the same.
Opening your signature folder
Follow these quick steps to access your signature folder.
Click on the picture to the right to see steps #3 and #4. (Fig. 1)
If these steps do not work, there are several other methods available. You should see something similar to the image (Fig. 2) below, however your more than likely going to have some files and folders already there, which we will clear up in a moment.
Note: Don’t worry that your signatures folder will suddenly be populated with additional files (.RTF & .TXT files) and a folder, (of the same name) these are generated automatically by Outlook. They are associated assets and alternate email formats for non HTML emails.
Follow these steps below, if you are using an older version of Microsoft Windows (XP or Vista) then there may be a few minor differences, but the principals remain the same.
Opening your signature folder
Follow these quick steps to access your signature folder.
Click on the picture to the right to see steps #3 and #4. (Fig. 1)
If these steps do not work, there are several other methods available. You should see something similar to the image (Fig. 2) below, however your more than likely going to have some files and folders already there, which we will clear up in a moment.
Note: Don’t worry that your signatures folder will suddenly be populated with additional files (.RTF & .TXT files) and a folder, (of the same name) these are generated automatically by Outlook. They are associated assets and alternate email formats for non HTML emails.
Follow these steps below, if you are using an older version of Microsoft Windows (XP or Vista) then there may be a few minor differences, but the principals remain the same.
Opening your signature folder
Follow these quick steps to access your signature folder.
Click on the picture to the right to see steps #3 and #4. (Fig. 1)
If these steps do not work, there are several other methods available. You should see something similar to the image (Fig. 2) below, however your more than likely going to have some files and folders already there, which we will clear up in a moment.
Note: Don’t worry that your signatures folder will suddenly be populated with additional files (.RTF & .TXT files) and a folder, (of the same name) these are generated automatically by Outlook. They are associated assets and alternate email formats for non HTML emails.
*NOTE: If you are using Outlook version 15.22 + and above there is a small bug that results in the formatting for your signature to display incorrectly (wrong font and positioning a little off). Unfortunately the only workaround at present is to purchase an app from the Mac App Store for $1.99 and install it.
Follow these steps below, if you are using an older version of Microsoft Outlook on the Mac then there may be a few minor differences, but the principals remain the same (and you should not need the above app).
Open and copy the signature
Open Outlook and the Signature options
Adding the signature file and customising
Finished!
Opening your signature folder
Follow these quick steps to access your signature folder.
Click on the picture below to see steps #3 and #4. (Fig. 1)
Note: Don’t worry that your signatures folder will suddenly be populated with additional files (.RTF & .TXT files) and a folder, (of the same name) these are generated automatically by Outlook. They are associated assets and alternate email formats for non HTML emails.
Follow these steps below, if you are using an older version of Microsoft Windows (XP or Vista) then there may be a few minor differences, but the principals remain the same.
Opening your signature folder
Follow these quick steps to access your signature folder.
Click on the picture to the right to see steps #3 and #4. (Fig. 1)
If these steps do not work, there are several other methods available. You should see something similar to the image (Fig. 2) below, however your more than likely going to have some files and folders already there, which we will clear up in a moment.
Note: Don’t worry that your signatures folder will suddenly be populated with additional files (.RTF & .TXT files) and a folder, (of the same name) these are generated automatically by Outlook. They are associated assets and alternate email formats for non HTML emails.
Follow these steps below, if you are using an older version of Microsoft Windows (XP or Vista) then there may be a few minor differences, but the principals remain the same.
Opening your signature folder
Follow these quick steps to access your signature folder.
Click on the picture to the right to see steps #3 and #4. (Fig. 1)
If these steps do not work, there are several other methods available. You should see something similar to the image (Fig. 2) below, however your more than likely going to have some files and folders already there, which we will clear up in a moment.
Note: Don’t worry that your signatures folder will suddenly be populated with additional files (.RTF & .TXT files) and a folder, (of the same name) these are generated automatically by Outlook. They are associated assets and alternate email formats for non HTML emails.
Follow these steps below, if you are using an older version of Microsoft Windows (XP or Vista) then there may be a few minor differences, but the principals remain the same.
Opening your signature folder
Follow these quick steps to access your signature folder.
Click on the picture to the right to see steps #3 and #4. (Fig. 1)
If these steps do not work, there are several other methods available. You should see something similar to the image (Fig. 2) below, however your more than likely going to have some files and folders already there, which we will clear up in a moment.
Note: Don’t worry that your signatures folder will suddenly be populated with additional files (.RTF & .TXT files) and a folder, (of the same name) these are generated automatically by Outlook. They are associated assets and alternate email formats for non HTML emails.
*NOTE: If you are using Outlook version 15.22 + and above there is a small bug that results in the formatting for your signature to display incorrectly (wrong font and positioning a little off). Unfortunately the only workaround at present is to purchase an app from the Mac App Store for $1.99 and install it.
Follow these steps below, if you are using an older version of Microsoft Outlook on the Mac then there may be a few minor differences, but the principals remain the same (and you should not need the above app).
Open and copy the signature
Open Outlook and the Signature options
Adding the signature file and customising
Finished!
Here are a couple of Q&A’s to help you solve any display issues you might be having.
Click on any of the questions below.
As briefly mentioned in the above guide, unfortunately Outlook adds its own HTML (XML tags) around the signature file code and displays a little wonky in the preview mode. However, when you open a new email, it should display correctly. If not, please delete the signature, download a new copy and add it again, if the issue persists please contact piers@digital-zest.com.
This can happen if your new content is not within the style tags (that you cannot see). One option is to put your cursor within the existing word and type into it, later removing any letters before or after your text.
Another option would be to highlight the text and select from Outlooks text colour selector and style it yourself. When you click on colour drop down next to U underline, a new window appears. Select the Custom tab and enter the following RGB values for each respective element.
If the image placeholders are showing a little red X then Outlook cannot find the images at their address or they are being blocked.
Click this link: https://www.skymedia.co.uk/banners/sm-skymedia-logo.jpg
If you see the image, then they are not being blocked, so the signature file may have been corrupted on your computer. Please download a new copy and add it into Outlook as before.
To find out which Signature HTML file you are using there are two ways:
Option 1 – Version number
Take a look at your email signature, highlight (select all) everything and under the banner image you should see:
Option 2 – Image button differences
Look at the buttons sitting to the right of the prop banner (website/twitter/linked in):
The numbers represent the neighbourhood you generally sit within at Sky Central. Please ensure it is correct to help any physical mail to be processed correctly.
Click on any of the questions below.
Without getting too technical, computers/servers/applications all use a technology called “caching” that stores local copies of commonly accessed files to reduce bandwidth. In corporate environments this is critical to reduce the load across the network, which is great for network speed, but in turn can be frustrating when files do not update.
You cannot do anything about the server’s cache, but you can try to access the file via a hyper link to attempt to force the caches to acknowledge a new file and update.
Old signature file
(Not installed via the download link on this page):
New signature file
(Downloaded from this page and displays v2.0 or higher at the bottom in grey):
If the banner image is incorrect, try refreshing the page three times quickly (CTRL + F5). If you see the new banner, then you’re all done and this will now appear in your outlook signatures, once you re-start outlook.
Note: External viewers/recipients of your email, whom have different/smaller/no corporate caching will already see the new image. This process is only helps to update the image your end.
Outlook uses the same computer storage directory as their internet browser, essentially the settings/file storage locations to store it’s cachable files can be cleared together. (Yes yet another level of caching, but this time on your computer)
So we can attempt to clear this via opening Internet Explorer or Edge (depending on what version of windows you are using) and going to it’s settings to clear the local cache.
Microsoft Edge
Microsoft Internet Explorer
Close Outlook, re-open it and try again.
If the banner does not update, unfortunately you will have to wait until your corporate server next recycles it’s cache (typically every 48 hours).
If the banner, when clicked (from your email) is navigating to the wrong place, then the redirect script on the server needs updating. Please email piers@digital-zest.com to get this updated ASAP.
If the banner and the social media icons are displaying all out of place, then unfortunately you will need delete, re-install your banner and amend your details once again, as detailed in step 2 above.
Please click on any of the sites below to open the link in a new window
