AXA and Sky

A content-led partnership for a “Better Future Now”

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We’re delighted with our first large-scale partnership and see media partnerships
playing a key role in achieving our ambitious objectives.

Karen Robson, Brand Director, AXA UK

The partnership has allowed us to tell more of a story around the things we do, than ever before. We are really pleased with the creative, and most importantly the results, seeing uplifts in positive perceptions of AXA, as well as consideration of the brand. Internal reaction has also been great, and we are really proud of what we’ve achieved together.

Kirsti Hughes, Head Of Brand Communications, AXA UK

AXA and Sky

A content-led partnership for a “Better Future Now”

AXA joined forces with multiple media brands, including Sky Media, talkRADIO and News UK, to find an impactful and authentic way to show the public that they are more than just an insurance brand. With Sue Perkins and Eamonn Holmes as the ambassadors of this message, AXA wanted to display how their brand works tirelessly to make lives better and safer by investing and funding in numerous research projects and innovations to help create “A Better Future” for the wider public. In doing so, not only did AXA create compelling and interesting content, they improved the brand’s perceptions and consideration metrics.

0
%
of those who recalled the campaign took action
0
%
of audience exposed to multiple campaign assets would consider AXA for their home insurance
0
pp
(percentage point) increase in brand trust

Challenge

Since 2007, the AXA Research Fund has dedicated over £150m to funding health, environment and economic research, across circa 600 projects. In development with the AXA Health Tech & You Awards, AXA has also been supporting pioneers of innovation in health technology; enabling their projects to expand and improve lives. Consequently, AXA wanted to display that they are a company who cares about the environment, public health and the future of tomorrow by showcasing the innovative and research-based projects they were funding. Through this, AXA wanted to improve both their brand perception and consideration before the end of the year, positioning themselves as the preferred go-to insurance company. However, considering the savvy nature of audiences around companies over-claiming their credentials, AXA recognised that they couldn’t just announce their position through standard advertising. They needed to deliver the message through compelling stories that comprised of engaging and understandable content, around scientific research, that would resonate with their audiences and elevate perceptions of the AXA brand and insurance category as a whole.

Insight

While insurance may be a necessity in our lives, it is a low interest category and clouded by public perception that legacy insurers are not doing enough to positively support their customers or society. AXA, however, has been continuously striving to make people’s lives better and safer as a key part of their ongoing brand proposition for over a decade and wanted to share their story in a compelling way through partners with scale, trust, editorial strength and integrity; Sky Media was their chosen storytelling television partner.

Idea

AXA and Sky Media decided that the best way to tell these stories and reach a wider audience would be to co-create a compelling documentary series. The stories would be built around a three core parts of AXA’s research and investment focusing on The Future of Driving, The Future of Genetic Research and The Future of Our Oceans. To host this series, we needed talent that was trustworthy, and likeable, who would ask the right questions and turn this scientific information into bite-sized, understandable information for all audiences. We found a perfect match in the much-loved Sue Perkins who agreed to support the brand in her first ever commercial work.

Activation

The 9-month AXA partnership campaign launched on the 1st October 2018 and ran until the 31st July 2019. Sue hosted 3 documentary films covering driverless cars, climate change and the future of ageing, that were broadcast across Sky’s TV portfolio (including Sky News and our YouTube channel) and housed on our EPG (with A Better Future VOD title housed under Catch Up and Sky Channel Series sections). To launch each documentary a long-form 120” ad-break roadblock took over more linear Sky channels simultaneously than ever before and were supported with additional AdSmart and VOD placement. These long-form TVCs, as well as the shorter-form 30” TVCs edited down from the documentary content, contained a red button trigger linking the user through to the On Demand documentary.

AXA-supported researchers and relevant Sky talent were interviewed within each film. To elevate the conversation even further, these individuals went on to be interviewed by Eamonn Holmes on his Drivetime show. Eamonn found the discussions so interesting, he invited AXA staff back on air to discuss the topics further. News UK amplified Sky’s content and created long-form features in The Sunday Times Magazine. All media partner brands featured AXA-supported scientists in their content which was amplified across their digital and social platforms, meaning everything sought to educate consumers on the vital research that AXA was doing to help make lives better.

Results

In conjunction with the other storytelling partners, News UK and talkRADIO, AXA’s campaign saw the following results and successes:

Engagement

  • 84% of those who recalled multiple campaign assets claimed to have taken action as a result.
  • Documentary trailers delivered over 4m VOD impressions and into 2m homes with AdSmart.
  • 25k views of the full-length documentaries with just under 16k actively downloaded by individuals from Sky’s EPG.

Awareness

  • Positive brand perceptions increased by +15pp.
  • Consideration scores in AXA’s internal brand tracker by +5pp.
  • Motor insurance +20pp, home insurance +22pp and health insurance +20pp.
  • 50% of those exposed to multiple partner assets would now include AXA in their “shortlist” for motor insurance.
  • 50% of those exposed to multiple assets would consider AXA for home insurance.
  • A key positive brand image saw an increase in all statements as a direct result of exposure to the campaign with brand trust seeing the highest increase at 28pp.

Client Quotes

We’re delighted with our first large-scale partnership and see media partnerships playing a key role in achieving our ambitious objectives.

Karen Robson, Brand Director, AXA UK

The partnership has allowed us to tell more of a story around the things we do, than ever before. We are really pleased with the creative, and most importantly the results, seeing uplifts in positive perceptions of AXA, as well as consideration of the brand. Internal reaction has also been great, and we are really proud of what we’ve achieved together.

Kirsti Hughes, Head Of Brand Communications, AXA UK

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